Terms of Service

Terms of Service

Last updated: November 30, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "you") and MailmAIte ("we," "our," or "us") regarding your use of our AI-powered email management service ("Service").

2. Description of Service

MailmAIte provides an AI-powered email management platform that includes:

  • Intelligent email prioritization and categorization
  • AI-generated email drafts and responses
  • Smart email analysis and insights
  • Email provider integration (Gmail, Outlook)
  • Automated email management features

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must:

  • Create an account with accurate information
  • Maintain the security of your account credentials
  • Be at least 18 years old or have parental consent
  • Provide valid email addresses for your connected mailboxes

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service for lawful business and personal purposes in accordance with these Terms.

4.2 Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Transmit or store any content that is harmful, threatening, defamatory, or offensive
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Reverse engineer, decompile, or disassemble any part of our Service
  • Use the Service to compete with us or build similar services
  • Share your account credentials with others
  • Use automated systems to access the Service without permission

5. Data and Privacy

5.1 Data Processing

By using our Service, you consent to our processing of your email data as described in our Privacy Policy. We process your data to:

  • Provide AI-powered email management features
  • Generate email drafts and responses
  • Analyze email patterns and priorities
  • Improve our AI algorithms

5.2 Data Security

We implement industry-standard security measures including:

  • AES-256 encryption for data at rest
  • TLS encryption for data in transit
  • OAuth2 authentication with email providers
  • Regular security audits and assessments

6. Subscription and Payment

6.1 Subscription Plans

We offer various subscription plans with different features and mailbox limits. Current pricing is available on our website.

6.2 Payment Terms

  • Subscription fees are billed in advance
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice
  • Failed payments may result in service suspension

6.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

7. Intellectual Property

7.1 Our Rights

We retain all rights, title, and interest in our Service, including all intellectual property rights.

7.2 Your Content

You retain ownership of your email content. By using our Service, you grant us a limited license to process your content to provide our services.

8. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may:

  • Perform scheduled maintenance with advance notice
  • Suspend service for security or technical reasons
  • Modify or discontinue features with reasonable notice

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE PROVIDE THE SERVICE "AS IS" WITHOUT WARRANTIES
  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE LAST 12 MONTHS
  • WE ARE NOT RESPONSIBLE FOR THIRD-PARTY EMAIL PROVIDER ISSUES

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using our cancellation tools.

11.2 Termination by Us

We may terminate or suspend your account if you:

  • Violate these Terms
  • Fail to pay subscription fees
  • Engage in fraudulent or illegal activity
  • Pose a security risk to our Service

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through our Service. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

14. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

15. Contact Information

If you have questions about these Terms, please contact us at:

  • Email: legal@mailmaite.com
  • Address: [Your Business Address]
Enterprise Terms

For enterprise customers, we provide customized terms that may include additional provisions for data processing, security requirements, and service level agreements.